Please enable JavaScript.

Coggle requires JavaScript to display documents.

Knowledge management Tools, Measure, Organizational gain, REFERENCES …

- - - - Learn from Experience
    - - Processes
    - - Tacit knowledge capture
    - - Whether it increases staff morale and productivity
    - - Reduced employee turnover; Improved psychological contract
    - - Productivity increase; Reduced employee turnover costs; Positive cultural behaviours
  - - - Cross-unit, teamwork, job satisfaction, organizational culture
    - - Whether it increases search cycle efficiency, i.e. the time taken to find knowledge necessary to perform a new task
    - - Better respond to change, better grow our staff
    - - Increase social capital; Reduce task completion time
    - - Increased connectivity
    - - Capacity utilization; Productivity increase
  - - - Auditable knowledge value metrics
    - - Better grow staff
    - - Resources, Career management
    - - Value management
    - - Whether it improves stakeholder perception of the value of the organization
    - - Monitor work activity; Monitor progress; Cultural change
  - - - Processes, Involvement
    - - Learn from experience
    - - Make knowledge/Experience accessible
    - - Whether it increases sharing of experience
  - - - Double-loop learning
    - - Better Respond to change
    - - Change and innovation, motivation and initiative
    - - Whether it improves stakeholder perception of the value of the organization
    - - Problem solving; Creativity processes
    - - Continuous improvement; Customer satisfaction; Discretionary services
  - - - Better grow our staff
    - - Talent customer satisfaction
    - - Targeted learning
    - - Whether it accelerates time to competence
    - - Capability growth; career management
    - - Performance improvement; increase customer retention; cost reduction
  - - - Better respond to change
    - - Organizational direction, mission and values, role clarity
    - - Objective future workforce capability decisions
    - - Whether it decreases capability gap
    - - Competency gap; Future capability requirement
    - - Capacity utilization; Productivity increase
- - - - Examples
        
        Paper based tools
        
        CAD software
    - - Examples
        
        Traditional working methods
    - - examples
        
        Business organizations
        
        Higher speed market