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Selection and Evaluation of KM Tools, References - Coggle Diagram
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References
Tyndale, P. (2002). A taxonomy of knowledge management software tools: origins and applications. Evaluation and Program Planning, 25(2), 183-190.
Grimaldi, M. & Rippa, P. (2011). An AHP-based framework for selecting knowledge management tools to sustain innovation process. Knowledge & Process Management, 18(1): 45–55.
Ngai, E. & Chan, E. (2005). Evaluation of knowledge management tools using AHP. Expert Systems with Applications,
Volume 29(4), 889-899,
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