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MEASURING QUALITY, Name: Nur Effa Shafiza binti Mohamad Suhaimy
Student…
MEASURING QUALITY
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Internal measurement:
- Operational and financial performance, human resource, quality, productivity & other organizational effectiveness.
External measurement:
- market performance, customer perception.
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- Name: Nur Effa Shafiza binti Mohamad Suhaimy
- Student ID: 2019612082
- Group: AM2283A
- Subject: ADM510 (topic 7)