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TOPIC 3: Organizational Learning (Knowledge Acquisition) - Coggle Diagram
TOPIC 3: Organizational Learning (Knowledge Acquisition)
Organizational Learning
:question: Organizations where people continually expand their capacity to create the results they truly desire, where new expansive patterns of thinking are nurtured where collective aspiration is set free and where people are continually learning.
5 principles of Organizational Learning (Senge, 1990)
:star: System Thinking
:star: Team Learning
:star: Shared Vision
:star: Mental Model
:star: Personal Mastery
Organizational Culture
:check: The ability of an organization to learn, develop memory and share knowledge is dependent on its culture.
6 Areas in Group Culture
Developing defensive approaches
Critical incidents
Personality and learning from previous cultures
Impacts of the founders and key leaders
Social integration
Impact of reward system
Process of Organizational learning
:red_flag: 7 Dimension of Model of Organizational Intelligences By Karl Albrecht
1) Strategic Vision
2) Shared Fate
3) Appetite for Change
4) Heart (spirit)
5) Alignment and Congruence (the structure, systems and rules)
6) Knowledge Deployment
7) Performance Pressure
:red_flag: Key Knowledge Performance Attributes By Davenport (1998)
1) Technology infrastructure
2) Organizational infrastructure
3) Balance of flexibility; evaluation & ease-of-accessibility to knowledge
4) Shared knowledge
5) Knowledge-friendly culture
6) Motivated workers who develop, share and use knowledge
7) Means of knowledge transfer using various information technology infrastructure
8) Senior management commitment
:red_flag: 8 Hallmarks of a Mentoring Culture
1) Accountability
2) Alignment
3) Communication
4) Value and Visibility
5) Demand
6) Multiple Mentoring Opportunities
7) Education and Training
8) Safety Nets