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Productions & Logistics, Analyze Past Quarter & Monthly data of…

- - - - Communicate this information with the team
- - - - Update inventory tracking sheet
        
        Copy-paste inventory from Propack to Official Input Template
        
        Check that Official Input Template reflects accurately onto inventory tracking sheet
        
        From the newest tab assess the "Total Inventory" column
        
        If units are 10 or above leave as is
        
        If units are between 5-10 set this SKU as a pre-order on on Shopify so this reflects onto the website
        
        How to update pre-order date on Shopify
        
        If inventory is in a negative value we must monitor any new orders placed with the pre-order date
        
        Go to Propack - Inventory - SKU with negative value and open "Ordered" tab
        
        1 more item...
  - - - Group A
        Item is in brand new condition and can be re-sold
        
        Try to diffuse order by offering 25% refund in lieu of return.
        if customer declines, send return labels
      - Group B
        Item has minor scratches/scuffs from transit...
        
        Offer 30-45% discount in lieu of return.
        If customer declines discount, item will be donated to charity.
      - Group C
        Item has either been used or is severely damaged.
        EG: Badly dented, scratched/scuffed, cannot be repaired...
        
        These items CANNOT be returned.
        Depending on the circumstances, the customer may be offered a partial refund (50-65%) or full refund.
        Customer can keep damaged unit.
    - - Create label via GoShippo
        https://app.goshippo.com/shipments
        User: return@monos.com
        Password: User: return@monos.com
        PW: CShappiness
        
        USA
        TruLogioc - EZI - Monos
        5401 NW 72nd Ave
        Miami, Florida 33166-4941
        USA
      - Create a UPS label
        (provided that you have Worldship installed)
        
        Canada
        EZI - C/O Delivery Net - Monos
        45 Mural Street , -3
        Richmond Hill, Ontario L4B 1J4
        Canada
    - - https://docs.google.com/spreadsheets/d/1wlSfDzx-S-XHvCBPHCLVYUIS8EvMRBW7snOYQwl6x48/edit#gid=0
        Fill in the required fields
        
        Email label to customer using either template
        
        Canned response: USPS - USA Return
        
        Canned response: USPS - USA Exchange
        
        Canned response: UPS - Canada return
        
        Canned Response: UPS - Canada Exchange
    - - USA: https://app.goshippo.com/shipments
        
        Canada: https://www.ups.com/track?loc=en_CA&requester=ST/
      - Ezi Returns: https://portal.ezireturns.com/#Report:Customer_Returns_Form_Report
- - - - Add Incoming containers to Inventory Tracking Sheet to visualize Current Inventory + Incoming Container = Future Date Inventory Level. Each confirmed Final Container is added as a column.
        
        Communicate this information with the team as well as Tony from Propack
- - - - Custom broker forwards B3 docs/Invoices. This information gets organized for accounting
        
        Confirm Delivery Arrangement to 3PL/Propack with UML/Shirley
        
        Check with Propack for arrival and ensure correct amount of goods have arrived
        
        Communicate this information with the team, Schedule to Update Shopify inventory to reflect received inventory
- - - - Communicate with Suppliers via Email/WeChat
      - Communicate this information with the team