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Workflow and Processes - Coggle Diagram

- - - - Customers are required to wear facemask and face shield before entering the establishment
      - Personnel are strictly ordered to be wearing face shields and facemasks upon interacting clients and be observing temperature checks on entering customers
      - Social Distancing would be strictly observed in avoidance of spreading the virus
      - Packages and deals are presented either from the posted list or from sanitized laminated handprints for further details
        
        Further meeting regarding layouts and details would be conducted in a discussion separated by a sturdy plastic sheet for social distancing and health safety
        
        Payment transactions are either conducted through direct (sanitized) cash or via online applications.
        
        Online applications such as GCash, PayMaya, and other Online Banks Transferring apps
        
        Clients would be able to have further follow-up regarding their orders via phone call or via Social Media
        
        Interactions would be made in regulations
- - - - All products will be packed carefully to prevent damages and dirt by using plastic bag for t-shirts, double bubble wrap and a box for fragile items
        
        Before sending your products we will send photos to your inbox for verification and to prevent wrong orders.
        
        Incase of wrong orders or refund because of damage items our online customer service are online during 8:00am-5:00pm from our social media accounts.
        
        Wrong orders will be verified if our sent photos and the chosen item is wrong. Refund will take within the day.
        
        Received products are guaranteed to be in excellent condition
        
        Printed materials would be properly packed in order to prevent damage
        
        Seals would be presented for further verification of unopened/unchanged outputs
        
        Unless for damage (which will be then quickly resolved), Customers are now then required to sign that they have officially received the product in great quality.
      - For payment first basis we can deliver it to you via grab, Lalamove and angkas if you want a same-day delivery, you can also choose LBC and JNT for a lower delivery fee. Note: Buyer will shoulder the delivery fee
      - For COP you are required to pay the shipping fee first before we ship your item. You can claim your item in the branch you wanted it to be pickup.