References:
Hullavarad, S., O’Hare, R., & Roy, A. K. (2015). Enterprise content management solutions: Roadmap strategy and implementation challenges. International Journal of Information Management (Links to an external site.), 35(2), 260-265. Alalwan, J. A., Thomas, M. A., & Weistroffer, H. R. (2014). Decision support capabilities of enterprise content management systems: An empirical investigation. Decision Support Systems (Links to an external site.), 68, 39-48.
Kwok, K.H.S. and Chiu, D.K.W. (2004), “A web services implementation framework for financial enterprise content management”, Proceedings of the 37th Annual Hawaii InternationalConference on System Sciences, Waikoloa, HI, January 5-8
Quotes:
“Content management (CM) is the identification of content requirements, creation of a structured content for reuse, and the assembling of content to meet the customers' needs” (Alalwan, J. A., Thomas, M. A. & Weistroffer, H. R., 2014, p.42).
“ECM aggregates organizational information content in digital form and provide real-time information as needed to managerial decision-makers” (Alalwan, J. A., Thomas, M. A. & Weistroffer, H. R., 2014, p.44).
“ECM can help decisionmakers find the right information to solve a recognized problem since information search and retrieval are essential features of ECM systems” (Alalwan, J. A., Thomas, M. A. & Weistroffer, H. R., 2014, p.42).
