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diary, : - Coggle Diagram
diary
基本情况
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definition
传统定义
Traditionally diary studies involved participants keeping a written diary of events. However the emergence of smartphones now enables participants to diary with photos, videos and text using a variety of online or offline apps and tools.
Since the diary studies are recorded sequentially over time, it can be used to investigate time-based phenomena, temporal dynamics, and fluctuating phenomena such as moods.
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topic scopes
Product or Website — Understanding all interactions with a site (e.g., an intranet) over the course of a month.
Behavior — Gathering general information about user behavior (e.g., smartphone usage, college-student web-visitation patterns)
General activity — Understanding how people complete general activities (e.g., sharing information via social tools or shopping online)
A specific activity — Understanding how people complete specific activities (e.g., buying a new car or planning a vacation)
SL
文秋芳 二语习得方面: a comprehensive written account of one's own experiencs in L2 learning and teaching which are however confined to aspects relevant to specific research problems.
Bailey:a first-person account of a language learning or reading experience, documented through regular, candid entries in a personal journal and then analyzed for recurring patterns or salient events.
类型
研究人员自己的笔记
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日志让他以旁观者的身份观察和分析自己的经历,认
清自己作为一个研究人员的做事习惯和策略
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流程
操作过程
1.Planning and Preparation. Define the focus of the study and the long-term behaviors that you need to understand. Define a timeline, select tools for participants to report data, recruit participants, and prepare instructions or support materials.
2.Prestudy brief. Take time up front to get participants ready to log. Schedule a face-to-face meeting or phone call with each participant to discuss the details of the study. Walk through the schedule or calendar for the reporting period and discuss expectations. Discuss the tools they will be using and be sure each participant has familiarized themselves with the technology; answer any questions they may have before beginning.
3.Logging period. To support effective activity logging, provide a simple framework. Be as specific as possible about what information you need participants to log, without stifling natural variability and differences that you cannot plan for. (Discovering the unexpected is after all one of the primary reasons to do user research.) Create clear and detailed instructions for logging. Give users example log entries to help them understand the level of detail you need from them. (But make sure you don’t bias participants toward those types of entries that you happened to provide as examples.)
4.Post-study interview. After the study, evaluate all the information provided by each participant. Plan a follow-up interview to discuss logs in detail. Ask probing questions to uncover specific details needed to complete the story and clarify as needed. Ask for feedback from the participant about their experience participating in the study, so you can adjust your processes for the next time.
5.Data Analysis. Because diary studies are longitudinal, they generate a large amount of qualitative data. Revisit your research questions, then take a deep breath and dig into all of the rich insights you’ve collected to find the answers. Evaluate the behaviors you’ve targeted throughout the study. How do they evolve and change over time? What influences these behaviors? If the focus of your study is around a particular product or service relationship, look at the entire customer journey. Construct a customer journey map to help you understand the end-to-end user experience from the perspective of your customers.
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注意事项
Plan for an appropriate reporting period. Make sure your study is long enough to gather the information you need, but be cautious about designing a very lengthy study. If your study is too long, participants may become less engaged as the study progresses, which could result in less accurate data.
Recruit dedicated users. Since diary studies require more involvement over a longer period of time, be extra prudent in the recruiting process. Let users know what is involved and expected of them up front. Ask screening questions that will help you gauge the level of commitment you will get from them during the study, and be sure to confirm they will be available for the entire study period.
Be on top of the data as it comes in. If you are getting data digitally or immediately as it comes in, evaluate it right away. This allows you to ask follow-up questions and prompt for additional detail as necessary, while the activity is still fresh in the minds of the participants
Conduct a pilot study. Diary studies can take quite a bit of time to plan and conduct, so it’s helpful to conduct a short pilot study first. The pilot study does not need to be as long as the real study and it is not meant to garner data for analysis. Its purpose is to test your study design and related materials. Practice the process of briefing and debriefing pilot participants. Try out your logging materials to be sure they’re understandable. Tweak your instructions and approach to ensure you get the data you need. Ask pilot participants for feedback about materials and the diary study experience, and adjust accordingly.
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评价
优点缺点
Advantages of diary studies are numerous.[15] They allow:collecting longitudinal and temporal information;reporting events and experiences in context and in-the-moment; participants to diary their behaviours, thoughts and feelings in-the-moment thereby minimising the potential for post rationalisation; determining the antecedents, correlations, and consequences of daily experiences and behaviors.
There are some limitations of diary studies, mainly due to their characteristics of reliance on memory and self-report measures.
There is low control, low participation and there is a risk of disturbing the action. In feedback studies, it can be troubling and disturbing to write everything down.[16]
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