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Enterprise Content management, Hullavarad, S., O’Hare, R., & Roy, A. K…

- - - - separates ECM from other digital archival systems
      - offer a capability to assign a record with functional
        area specific records and retention rules
      - automatically deletes records after the records retention duration
    - - Intelligent Data Capture
      - Workflow
      - Integration/Data processing
    - - process through which information
        is brought into ECM
      - information could be digital or non-digital
      - by converting hard copy documents by image capture scanning
      - done by uploading electronic version of information into ECM
    - - secure approach to
        store the information for on demand access
      - can be on-site or through the cloud
- - - - Assessment of existing technology infrastructure/environment,
        readiness
      - Change management.
      - Disaster recovery strategy.
      - Taxonomy and metadata requirements for data classification
      - Information security
  - - - Access and Collaboration Requirements
      - Functional Requirements
      - Organizational
        Requirements
- - - - the static, the dynamic and
        rule aspects
- - - - occurs at different levels: individual, organizational
        and social levels
      - This activity extracts content objects
        from ECM systems
      - assembles them into information
        products
      - transforms information products into
        targeted publications
    - - activity is to apply the organizational knowledge to
        a special use or purpose
      - identify the way of collaboration with regard to business content within and between organizations
      - determine
        what content needs to be shared
      - determines business context or situation
      - finds the involved audiences (know-with) and the way of working
    - - corresponding enterprise content together with relevant knowledge components to transform into useful information
    - - develop new content
      - improve existing content
      - creates or acquires
        valuable content from different sources inside and outside ECM systems
- - - - product catalogue
        
        also contain graphical elements
        
        archived both in paper and digitally
      - client record
        
        contains text elements
        
        stored in a digital format.
  - - - Access of content
        
        Get product catalogue
        
        Get
        customer information
        
        Identification of
        
        content handles different locating mechanisms
        
        Authentication :
        
        check who requests the content is the one
        he or she claims to be
        
        Authorisation
        
        whether he or she is permitted to access
        the content