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Milmi MVP Vision, Common Requirements, Other and Non Functional…

- - - - Activity log
      - Request/Cancel order for Customer or Supplier
      - Confirm Shop Registrations or sufficient changes (as a support tickets)
      - Control Supplier Ratings
      - Semi-automated upport tickets pool, few to view at once
      - Call recording
      - Control Customer Ratings
      - Orders refund and mediation
    - - Activity log
      - Request/Cancel order for Customer or Supplier
      - Call recording
      - Automated support tickets pool, one at a time
    - - Ability to Act as Phone or Chat Support Agent
      - Performing neccasarry actions required outside of the platform (inform police, call for emergancy, etc)
      - Support Agents View / Create / Update / Edit / Delete
      - Overview Agents Activity log and Performance stats based on activity log