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Week 11 - Coggle Diagram
Week 11
LO2- EMPLOYEE VOICE & EMPLOYEE ATTITUDES/BEHAVIOURS INSIDE THE WORKPLACE
Perceptions of procedural justice
Procedures that allow employee input viewed
more positively by employees
Lack of employee input (an opportunity for) may lead to reduced levels of:
f organisational identification
commitment
trust
job satisfaction
OCB
increased turnover
Perceptions of self-efficacy and self-control
Lack of opportunities for exercising voice can lead to decline in:
motivation
dissatisfaction
physical withdrawal
psychological withdrawal
Cognitive dissonance
Inconsistent beliefs
Inconsistent behaviours
Feelings of helplessness, apathy, and anger
For those who value self-control, lack of voice could lead to anger
LO1-WHAT IS EMPLOYEE VOICE?
The informal and discretionary communication by an employee of ideas, suggestions, concerns, or information about problems to persons who might be able to take appropriate action with the intent to bring about improvement or change
WHY WORRY ABOUT EMPLOYEE VOICE?
Employee voice influences:
Violence at community level (negatively)
Levels of unrest and corruption at country level (negatively)
Level of peace (positively)
Attitudes and behaviours of employees both within and outside the organisation
WHY WORRY ABOUT EMPLOYEE VOICE?
Modern reality of employee voice
The majority feel unsafe to exercise their voice,
even on important concerns
As most workplaces are hierarchies limited protection is provided for employees
Employees remain silent due to the belief that their input will be ignored or will not make a tangible difference
LO3- EMPLOYEE VOICE & EMPLOYEE ATTITUDES/BEHAVIOURS OUTSIDE THE WORKPLACE
EFFECTS OF EMPLOYEE VOICE OUTSIDE THE WORKPLACE
Community engagement
Opportunities for self-direction
xercise one’s voice likely to increase employee community engagement
Affective states
Voice opportunities impact employee emotions which in turn influence their level of community engagement
(e.g. life dissatisfaction, stress)
Cognitive states
Voice opportunities impact employee cognitive states which in turn influence their level of community engagement
(e.g. cynicism, alienation, helplessness)
Behavioural states
Voice opportunities impact employee behavioural states which in turn influence their level of community engagement
(e.g. depression, substance abuse)
LO4-HOW DO LEGAL FRAMEWORKS INFLUENCE EMPLOYEE VOICE IN THE WORKPLACE?
THELAW &OPPORTUNITIESFOREMPLOYEEVOICE
While advocating a democratic values for the governance of society
most organisations located within democracies do not advocate the same approach for the governance of themselves
Declining employee voice
Increase in institutional shareholders
investment companies
concurrent decline of organised labour
unions
reduced opportunities for employee voice
Legislative frameworks that places the interests of shareholders (i.e. owners) above all other stakeholders
Opportunities available for managers to encourage employee voice by citing potential benefits for shareholders in the eyes of the law
Policy makers should consider developing legislation pertaining to organisations that provides flexibility for organisational decision-makers to think beyond shareholders