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Human resources management, Student : Madeleine Milord - Coggle Diagram

- - - - Perfecting a System
      - Cooperation: Win-Win Situation
  - - - "Tear down the borders that exist between departments."
    - - There are some obvious rewards for an organization that can consistently meet or exceed the requirements of its customers.
  - - - a systems-oriented vision influences the thinking of managers consists of making us more aware of the way in which the elements of a system contribute to its success
    - - When we look for deeper levels of correction, we are actually leveraging our efforts
    - - Defining the purpose of the “system” and communicating it to all employees will allow them to set their priorities and improve their customer orientation.
    - - can take many forms
        
        They cover a large number of activities in the organization.
        
        Since consistency in results is of paramount importance
        
        They emphasize preventing mistakes rather than relying on stopping and reacting to them.
- - - - • First, human resources are the most important assets that an organization has
      - • Second, that success is more likely to be achieved if personnel policies and procedures are closely linked
      - • Third, the corporate culture and values, the organizational climate and the managerial behavior that emanate from such a culture will exert a primary influence on the achievement of excellence.
      - • Fourth, HRM is a matter of integration
  - - - whose hierarchy of human needs placed self-satisfaction or self-actualization at the top of the pyramid
    - - A new concept of man, based on a greater understanding of his needs
      - A new concept of power, based on collaboration and reason
- - - - Although they have operations and objectives, the evaluation they receive will be evaluated in four ways:
        
        • Quality of the information
        
        • Timeliness of information
        
        • Amount of information
        
        • Relevance of the information
  - - - • Does the MIS alter established departmental borders? The installation of a new MIS can produce changes in several units of the organization
      - • Does the MIS alter the informal system? The informal communication network can be altered because the new MIS modifies communication patterns
      - • Does the MIS represent a challenge for specific individual characteristics? People who have been working in the organization for many years have “learned the tricks” and know how to do things with the existing system
      - • Is the MIS supported by the culture of the organization? If senior managers maintain open communication, they resolve complaints and generally establish a culture of high trust throughout the organization.
      - • Do employees have a way to express their opinion regarding the facility? As we have seen, the way in which changes are designed and applied affects the amount of opposition that these changes will arouse.
- - - - John French and Bertrán Ravén have identified five sources or bases of power:
        
        • Power of reward
        
        • Coercive power
        
        • Legitimate Power
        
        • Expert Power
        
        • Power of Reference
  - - - Basis of Formal Authority: Two Positions
        
        Classic position
        
        Acceptance position
      - types of authority
        
        staff authority
        
        functional authority