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Module 8 Zara Case Study Mind Map - Coggle Diagram
Module 8 Zara Case Study Mind Map
IT Problems
No full time network
P.O.S. not supported by Microsoft
Not compatible with future changes
Using Outdated OS
Marketing Budget Too small .3% of total Revenue
IT Budget is Too Small .5% of total Revenue
Short product life cycle
No E-Commerce
Inaccurate IT/Inventory errors
Benefits of Upgrading
Smaller batches
Faster order processing
Faster Distribution
Global Expansion
Increased Sales
P.O.S. Support from Microsoft
Supply Chain Advantage
More Responsive to customer needs
Reasons to not upgrade
No IT support required
Stable and easy to rollout
Vendor has no plans to change its machines
No start up or shut down procedures
DOS and all needed applications held on two discs
Risks to upgrade
Department Areas
Fulfillment
Design and Manufacturing
Ordering
Information Technology
Store/Sales
Possible Solutions
Stick with current POS systems, but improve/standardize inventory and communication
Pros
Cons
Upgrade POS systems
Pros
Cons
Move only some stores to new POS to test
Pros
Cons
Relevant Facts
No formal process for setting budget
No CIO
Writes majority of applications internally
Zara continues to use DOS by Microsoft with internal application running on top
No IT support to open new store with current system
Stores have to phone other stores to ask about inventory