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Human and organization behavior - Coggle Diagram
Human and organization behavior
What do we Study in Organizational Behavior?
• Individual (employees)
• The Organisation (structure and culture)
• Teams (structure and culture)
Why Study Organizational Behavior?
• Predict organizational events
• Influence organizational events
• Understand organizational events
What make or change people?
• How they perceive experiences
• How they cope with experiences
• How they utilise experiences
Organizational Behavior Anchors
• Multidisciplinary Anchor
• Systematic Research Anchor
• Contingency Anchor
• Multiple Levels of Analysis Anchor
• Open Systems Anchor
3 types of Intellectual Capital
• Human Capital
• Structural Capital
• Relationship Capital
Knowledge Management Processes
Knowledge acquisition > Knowledge sharing > Knowledge use
Organizational Memory
• The storage and preservation of intellectual capital
• Retain intellectual capital by:
-Keeping knowledgeable employees
-Transferring knowledge to others
-Transferring human capital to structural capital
• Successful companies also unlearn
Trends and Challenges for OB
• OB globalization
• Changing Workforce- Diversity
• Employment Relationships
• Changing Expectations
• Advances in Technology
• Values/Ethics Defined
Ethics in the Organisations
• Business ethics- People’s tendency to behave in morally appropriate ways in organisations
• Ethics – Standards of conduct that guide people’s decision and behaviour (ETHICS ARE GUIDED BY MORAL VALUES)
• Moral values – people’s fundamental beliefs regarding what is right or wrong, good or bad
Ethics-Behaviour Process
• Moral Values > Ethics > Decision > Behaviour
Our level of moral development
• Pre-conventional level > Conventional level > Post-conventional level
Ethics in International Dealings
• Ethical Relativism – no internationally acceptable standards of right and wrong ethics in the country where you do business has to be followed
• Ethical Imperialism – the ethical standards of one’s own country are considered most appropriate when doing business in other country
Pyramid of Corporate Social Responsibility
• Philanthropic responsibility
• Ethical responsibility
• Legal responsibility
• Financial responsibility