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Audience Summary, Multi-Experience Pathways Multiple touch points can lead…
Audience Summary
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Experiencing an error in the first session increases chances of drop off by 15% [B2B+B2C] and chances of disengaged learning (skipping videos, fast forwarding playback speed) by 24%.
:fire:Primer:fire:
learners spending more than 10 min on primer [difference between session start and first video watched time] have a 26% lower likelihood of learners being a drop off or disengaged learner
Multi-Experience Pathways Multiple touch points can lead to more platform time. A positive experience on each touchpoint increases chances of customer —> evangelist journey by 11%. Lastly, sharing of additional resources increases chances of a positive CFR by close to 37%.
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