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Fact Finding Techniques and the steps., STEP 1, STEP 2, STEP 3, STEP 4,…
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STEP 5
Conduct the Interview
-Develop a specific plan for the meeting
-Begin with good introduction
-Use engaged listening
-Allow the person enough time to think about the question
-Summarize main points
-After interview, summarize the session and seek a confirmation
STEP 6
Document the Interview
-During the interview, note taking should be kept to a minimum
-After the interview, record the information quickly
-After the interview, send memo expressing appreciation, including the main points discussed so the interviewee has a written summary and can offer additions or corrections
STEP 7
Evaluate the Interview
-In addition to recording the facts obtained in an interview, try to identify any possible biases