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Preliminary Investigation Overview., Understand the Problem or Opportunity…

- - - - STEP 1
        
        STEP 2
        
        STEP 3
        
        STEP 4
        
        STEP 5
        
        STEP 6
- - - - -Review documentation
        -Observe operations
        -Conduct a user survey
- - - - Will you conduct a survey? Who will be involved? How much time will it take people to complete it? How much time will it take to prepare it and tabulate the results?
        
        How much will it cost to analyze the information gathered and to prepare a report with findings and recommendations?
        
        You should provide an estimate for the overall project, so managers can understand the full cost impact and timetable