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ABANDONED VEHICLE - Coggle Diagram
ABANDONED
VEHICLE
As Is
Customer Experience :!!:
Check: Taxed + MOT?
Photo upload?
GIS pinpoint?
Check abandons reported (>20 plates)?
(broken district address stopped Submit step)
Learn
Elicit
Interpret '
whats useful
'
Express
Text/Graphic
Review '
emerging requirement
'
Prioritise
Product Owner's MoSCoW
Scrum estimation
Analyse
Solution (RFI?)
Decide
"want...removed"
(impulsive
considered?
:warning:
Resident (CTax)
Business (NDR)
"NEED" :unlock:
Reduce
administration
burden
(F)(£)
:check:
Tow
Contract
:checkered_flag:
legally abandoned :check:
Vehicle compound
:checkered_flag:
To Be
increased digital service
Already logged (Duplicate reg plate check) :checkered_flag:
Chat Bot '
easy human assistance
' :checkered_flag:
2-way SMS tracker:green_cross:
GDS Backlog :recycle:
GDS Salvage Partner
[
https://www.synetiq.co.uk/intelligent/salvage-solutions/
]
Recovery tow :check:
Vehicle pound :check:
Disposal :checkered_flag:
Auction :champagne:
Dismantle :champagne: