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Listening and Criticizing in Public Speaking pngwing.com - Coggle Diagram

- - - - Use your listening time wisely.
      - Assume there’s value in what the speaker is saying.
      - Work at listening.
      - Take notes if appropriate.
    - - Give supportive listening cues.
      - Give positive feedback.
      - Maintain eye contact.
      - Show empathy with the speaker.
    - - See the speaker’s point of view.
      - Understand the speaker’s thoughts and feelings.
      - Avoid “offensive listening.”
      - Don’t distort messages because of the “friend-or-foe” factor.
    - - Focus on both verbal and nonverbal messages.
      - Connect the specifics to the speaker’s general theme rather than merely remembering isolated facts and figures.
      - Balance your attention between the surface and the underlying
        meanings.
      - Resist the temptation to filter out difficult or unpleasant messages.
    - - Avoid prejudging.
      - Avoid filtering out difficult, unpleasant, or undesirable messages.
      - Avoid assimilation.
      - Recognize your own biases.
    - - Give the speaker an honest hearing.
      - Give the speaker honest responses and feedback.
- - - - The ethical critic separates personal feelings
        about the speaker from his or her evaluation of the speech.
    - - Focus criticism on what the speaker said and did during the actual speech.
    - - When criticizing a speech, transcend your own biases.
    - - Provide the speaker with insight that will prove useful in future.
    - - Ask these questions to yourself!
        
        How was the speaker introduced? Was it appropriate?
        
        What body language was demonstrated by the speaker as they approached the speaking area?
        
        Did the speech open with a story? A joke?
        
        Was the opening memorable?
        
        Was the presentation focused? i.e. Did all arguments, stories, anecdotes relate back to the primary objective?
        
        Was humor used? Was it safe and appropriate given the audience?
        
        Was the speech organized logically? Was it easy to follow?
        
        Was the speaker enthusiastic? How can you tell?
        
        Was the conclusion memorable?
        
        Was eye contact effective in connecting the speaker to the whole audience?
        
        Did the speaker’s posture display confidence and poise?
        
        Was the speaker easy to hear?
        
        Was the language appropriate for the audience?
        
        How did the speech make you feel?