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Decreased Sales Conversion - Coggle Diagram
Decreased Sales Conversion
Industry
Overall Market Decline
Competitors
Does our competitor offer something more that us ? (P0)
Customer Engagement
Customer Relationship
Do we have good relations with our customers ?(P2)
Objection Handling
Is our sales team able to handle customer objections ?(P0)
Are we able to give solutions for the customer's query's ?(P0)
Proposal/Negotiation
Are we able to negotiate on our terms ?(P0)
Understanding Customers needs/wants
Are we able to provide what customer needs/wants ?)(P1)
Are we able to deliver effective solution on time ?(P2)
Customer Satisfaction
After Sales Service
Is the After Sales Service offered competitive ?(P2)
Product
Are the custom Products competitive ? (P0)
Is the customer satisfied with what he has been delivered ?(P01)
Price
Is the price of the product competitive ?(P2)
Channels
Digital Medium
Is this channel effective in delivering the product value/ demo ? (P0)
Does this channel yield sufficient returns on conversion ? (P1)
Physical/Direct Sales Medium