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IT ASSETS - Coggle Diagram
1) INFRASTRUCTURE
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Includes
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stores data and a firm’s IT support ( ex : IT operations, maintenance and support)
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Definition .
The system of hardware, software, facilities and service
components that support the delivery of business systems and
IT-enabled processes
Demands deep technical skills and a holistic understanding of firm-wide IT assets but not a deep knowledge of line function’s work
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2) IT APPS
a) Operational
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Can be
Inward-facing (ex : inventory, warehousing, point-of-sale, payroll, production support, human resources or accounting)
Outward-facing ones that customers use (ex : mobile tools, websites, or internet-connected devices)
Retailers and suppliers use to interact with firm (ex : supply chain management, logistics or procurement)
Foundation for executing firm’s core business processes that must form efficiently and reliably to remain in business
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b) Strategic
Attempts to create a competitive advantage - doing something valuable that other archrivals cannot do
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