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Three "classes" of IT assets - Coggle Diagram
Three "classes" of IT assets
Apps
-Software programs that various line functions use to do their work
Operational
support core business processes and transactions
AUTOMATE MUNDANE
-repetitive transactional activities
-Must perform efficiently and reliably just to remain in business
INWARD-FACING
Inventory
Warehousing
POS
Production support
HR
OUTWARD-FACING
customers, retailers, or suppliers use to interact with your firm
Logistics
Procurement
Ordering
Strategic
create a competitive advantage by doing something valuable that your archrivals cannot do
Infrastructure
Data Management
Support
Digital Plumbing
moves data and stores data
Data
Everything else in a firm’s IT portfolio exists solely to serve it
IT’s raison-d’être (sebabnya)
Proprietary data—collected yourself—most potent for constructing competitive barriers
Collected by transaction processing systems or “enterprise” systems