Being Managed: Critical Perspectives on Management and Organisations
Professional Identity
Expected
Experienced
The Ideal Worker
Organisations Controlling Identity
Structure of Work
Performance Evaluations
Conflicting Professional Identities
Conflict
Congruence
Passing
Revealing
The intentional or accidental disclosure of non-membership in the favoured group
The intentional or misrepresentation of membership in the favoured group
If the employees expected and experienced professional identities are in sync - unlikely to experience conflict
Organisations want their employees to conform to an ideal worker image (eg. totally committed, always available)
Successful depends on always prioritising work demands over life demands
Reinforcing structure by rewarding those who fulfil requirements
Gender Differences
Women are less likely to engage with identity management strategies that allows passing to high-status audiences and more likely to reveal