Being Managed: Critical Perspectives on Management and Organisations

Professional Identity

Expected

Experienced

The Ideal Worker

Organisations Controlling Identity

Structure of Work

Performance Evaluations

Conflicting Professional Identities

Conflict

Congruence

Passing

Revealing

The intentional or accidental disclosure of non-membership in the favoured group

The intentional or misrepresentation of membership in the favoured group

If the employees expected and experienced professional identities are in sync - unlikely to experience conflict

Organisations want their employees to conform to an ideal worker image (eg. totally committed, always available)

Successful depends on always prioritising work demands over life demands

Reinforcing structure by rewarding those who fulfil requirements

Gender Differences

Women are less likely to engage with identity management strategies that allows passing to high-status audiences and more likely to reveal