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knowledge managemnt tools KM tools and technologies, Process for KM…
knowledge managemnt tools 
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classification
Content Management
includes internal and external websites, databases, files, servers
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data mining
process of slecting, exploring, modelling huge data
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defined as
tools support performance activities, applications, actions
use of activities for knowledge generation, codification, transfer
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it is a mix of framed experience, values information and expert insight
have the capability to integrate, classify, and codify knowledge from various sources the ability to enable search retrieval and discovery knowledge
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AHP-based Framework
developed by Saaty (1980), is a multi objective
decision-making methodology.
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aimed at integrating different measures into a single overall score for ranking decision alternatives
Procedure
Completes to derive ratio scales to integrate the perceptions ,objectives into an overall synthesis
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hierarchical structure
first level: condenses the company goals and assumes, therefore, the highest degree of significance
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it is an instrument that include anything that serves as a means for performing functions, processes, operations or tasks in KM.
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Grimaldi, M., & Rippa, P. (2011). An AHP-based framework for selecting knowledge management tools to sustain innovation process. Knowledge and Process Management, 18(1), 45–55. https://doi.org/10.1002/kpm.365
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