Quote "Key adults, often teaching assistants, who were described as 'buddies', were assigned to newly arrived pupils who had no knowledge of English, especially when they shared the same language. In one school, newly arrived pupils were often given a set of key visual prompt keys to aid communication within their first days. In the words of one child, these included 'the magic words, please, thank you, hello, I am sorry.' Many teaching assistants also ran clubs, taught mother tongue as a foreign language and provided interpreting when needed." (p.440)**