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Management & Leadership Skills - Coggle Diagram
Management & Leadership Skills
SETTING OBJECTIVES
Setting SMART objectives
Problem Solving
Team Working
Clear Communication
Giving Full Attention
Organisation
MOTIVATING
'Fuller' (2008)
Encourage Staff
Believe and value staff
Communicate Clearly
Be Fair
Praise & give constructive feedback
DECISION MAKING
'Bush' (2011) said the following are needed
Alalytical Skills
Thinking Critically
Evidence Gathering
Consequence - 'What if? approach
Confidence & Self Belief
TEAM BUILDING
Interpersonal Skills - friending, nervous, jealous etc.
Manage conflict struggles
Thinking Criticlally
Understanding own behaviour and traits
LEADING BY EXAMPLE
Being a role model
Not hiding away - managers & leaders can't hide away at their desks and just tell people what to do.
Being visible to all levels - everyone will need to know & see who the managers are.
CONSULTING - WITH INTERNALLY & EXTERNALLY
Accept you don't know everything
Speaking & listening skills
Questioning
Thinking critically - 'What if?'
Evaluating
Decision Making
PROBLEM SOLVING
Managers & Leaders must be able to solve problems by being:
Analytical
Creative
'Can-do' attitude
Effective Communication