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COMPANY ENVIRONMENT - Coggle Diagram
COMPANY ENVIRONMENT
MICROENVIRONMENT
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CUSTOMERS
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INTERNATIONAL MARKETS
buyers in other countries, including consumers, producers, resellers, and governments
COMPETITORS
Marketers must gain strategic advantage by positioning their offerings strongly against competitors’ offerings in the minds of consumers
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COMPANY
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All the interrelated groups form the internal environment. All groups should work in harmony to provide superior customer value and relationships
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PUBLICS
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INTERNAL PUBLICS
workers, managers, volunteers, and the board of directors
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MEDIA PUBLICS
carry news, features, and editorial opinions
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MACROENVIRONMENT
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DEMOGRAPHIC FORCES
the study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics
EDUCATION
rising number of educated people will increase the demand for quality products, books, magazines, travel, personal computers, and Internet services
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INCREASING DIVERSITY
Marketers are facing increasingly diverse markets, both at home and abroad, as their operations become more international in scope.
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ECONOMIC FORCES
CHANGES IN INCOME
WORKING CLASS
stick close to the basics of food, clothing, and shelter and must try hard to save
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UPPER CLASS
spending patterns are not affected by current economic events and who are a major market for luxury goods
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consists of the actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers