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Dora Problems - Coggle Diagram
Dora Problems
DOMIS
logistics/productions system
accessed via interface from D-orderweb
many use mail instead because afraid of risk issuess in D-orderweb
e-mails have to be added manually
used by kitchen and bathrooms
DOMIS-B adaptation of bathrooms
ServiceBase
central registration of all service related issues
all units can make use of this databse
developed by sales manager runs on windows server in Den bosch
Foil has special tool for queriyng this database
FIN-Total
used by the 4 dora head offices
financial management information system
cleint server application, windows based
linked to Exact Fincance
D-orderweb
implemented by student
dealers can place orders via web
Maintanance in Den Bosch
Exact Fincance
Accounting software used by dealers
runs at all PC's in a network environemnt
in most cases windows servers are used
Dora Foil
No specific tools
bookkeeping, purchase, sales and management
2 workers that visit customers in other countries
Dora DoItYourself
Directly supplies to home improvement centres
uses also the market of the other Dora Subsidiary companies
CAD-CAM
state of the art it facility
runs in cloud
Purchasing
each business unit has its own purchasing department for production and raw materials
central purchasing agent who organises all business units if required
Ordering system
each department has one in which orders can be sent by e-mail
at dora foil this is in Exact finance
others have own developed simple software package
Production
kitchen and bathroms
works with production orders generated by order handling department
many machines are computer operated
all computers are linkedto a network and delivered by machine supplier
service contracts are arranged with the relevant machine suppliers
DoItYourself
almost completely equiped with computerized machines and conveyor belts
17 machines connected to the network
Foil
Time Registration
central facility used by all dora business units
runs in den bosch on a server
access via webbrowser
Hardware
each business unit has own LAN
all hardware connected to network
Windows 2012 server software
Kitchen3D
Dealers make designs for kitchens
not used by everyone even though it is the de facto standard
Sales
Each salesman has own customer database
Backup is own responsibility
IT Portfolio
no IT Portfolio exists
other software is installed on special requests of certain users
Dora Bathrooms
taken over 2 years ago
since then production capacity tripled
uses sales channels of the kitchen market
organisation and resources can be compared to Doras Kitchen