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Emotional Intelligence - Coggle Diagram
Emotional Intelligence
Ability to
Recognize
Understand & Manage emotions
Why do we need it?
IQ alone isn't enough
Positive relationship with performance
Can be learned through long term training programs
Self-Awareness
Understanding of
Emotions
Strengths
Weakness
Needs
Drives
Not overly critical
Not unrealistically optimistic
Understanding feelings affect performance
Express emotion accurately
Admits failure
Knows limitation & strength
Self-Regulation
Not bound or controlled by feelings
Use control as advantage
more likely to be trusted
Motivation
Beyond expectations (desire)
Value achievement more
Not necessary for external rewards
Seek raise performance
Ready for failure
Strong Passion
Empathy
Consider feelings on decisions
Increasing reliance on teams
Rapid rate of globalisation
Why?
Increasing reliance on teams