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Business Culture - Coggle Diagram
Business Culture
What is Business Culture?
Culture is the DNA of the business
Every DNA is different = Every business culture is different
There are good & bad things in DNA = There are good & bad things in business culture
Something that you can't touch.
It's important as It gives employees a sense of belonging and influences them how to deal with customers.
Ed Schein's Theory
He said that business culture is like an onion with different layers.
Strong Business Theory
Staff understand and respond to culture.
Staff are happy in the workplace.
Effective communication system
Excellent behaviour
Weak Business Theory
Little business values
Weak leadership and bullying
Bad communication system
Damages the emotional & physical wellbeing of employees
Charles Handy
He said that business culture is the way we do things around here.
His theory says there are 4 types of business culture
CLUB (POWER) = Spider's Web. One person manages/small group. If the 'Spider' Jumps, then everyone jumps. Power is in the one person.
ROLE = Greek Temple. Each pillar represents a function or department of the business. Hieararchial structure = everyone knows what they are doing.
TASK (TEAM) = Net. Teamwork is used to solve problems. When the task is completed, they go onto do another task. Rewarding staff.
EXISENTIAL (INDIVIDUAL) = Stars in the sky. The individual is the important one here e.g. Barristers in law firm - they forget the needs of the business as the concentrate on what they think is important.