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Why Change Business Culture? - Coggle Diagram
Why Change Business Culture?
To improve business performance
Declining sales and profits
Low standards of customer service - may have poor feedback/reviews from customers
Loss of market share or leadership
High staff turnover - staff not staying and not happy in the workplace
To respond to significant change
Respond to issues around ethics and illegality
Change of ownership
Change of leadership
Economic conditions
Environmental factors
Why make a suggestion?
To respond to change, a business needs to change its dynamic. The business must consider its environmental factors -
What's going on outside the business?
What do the customers think?
What are their competitors doing?
Can culture be changed?
Hard and often fail
It takes a long time and a lot of work
Momentum is hard to sustain - so a business culture must only be changes if absolutely necessary
Only attempt if absolutely necessary