Please enable JavaScript.
Coggle requires JavaScript to display documents.
TQM - Coggle Diagram
TQM
Obstance in Implementing TQM Program in an Organization
Inability to Change Organization Culture
Improper Planning
Lack of Management Commitment
Lack of Continuous Training & Education
Incompatible Organization Structure & Isolated Individual & Departments
Paying Inadequate Attention to Customer
Inadequate Use of Empowerment & Team Work
Failure to Continually Improvement
Dimension of Quality
Features
Reliability
Performance
Conformance
Durability
Serviceability
Aesthetic
Perceived Quality
Quality Concept Or Principles
Quality of All Level of Workforce
Continuous Improvement/Kaizen
Focus on Customer
Treating Suppliers as Partners
Management Commitment
Establish Performance Measures
Importance of Communication in Implementing TQM Program
Identification of Core Value/Traits/Qualities
TQM Plan Development
Assessment
Customer Demand
Commitment
Critical Analysis & Map