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Design for different interactions - Coggle Diagram

- - - - online behaviours
        
        Known-item seeking
        
        Exploratory seeking
        
        Exhaustive research
        
        re-finding
    - - critical information
        
        Employee Productivity
        
        Sales and reputation
        
        Reducing Marketing Costs
        
        Acquiring new members
        
        Reputation and SEO ranking
        
        Reducing The Cost Of Live Help And Support Documentation