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Ethical Decision Making & Leadership - Coggle Diagram
Ethical Decision Making & Leadership
Ethical Issue Intensity
Ethical sensitivity of the individual and/or work group facing the ethical decision-making process.
Individuals are subject to six "spheres of influence," when confronted with ethical choices
Family
Workplace
Religion
Legal system
Community
Profession
Moral intensity
Individuals perception of social pressure and the harm they believe their decisions will have on others
Individual Factors
When people resolve issues in their daily lives, they often base their decisions on their own values and principles of right and wrong.
Age
Gender
External Control
Locus of Control
Nationality
Internal Control
Leadership
Ability or authority to guide and direct others toward a goal
Leaders have the power to motivate others and enforce the organization's norms, policies, and viewpoints
Organizational Factors
Corporate culture
Set of Values, norms, and artifacts, including ways of solving problems.
Ethical culture
Reflects the integrity of decisions made and is a function of many factors.
Significant other
Influence in a work group, including peers, managers, coworkers, and subordinates
Obedience to authority
Influence significant others can exercise
Opportunities
Conditions in an organization that limit or permit ethical or unethical behavior
Immediate job context
Superiors use to influence employee behavior
Pay raises
Bonuses
Public recognition
Positive reinforcement
Demotions
Firing
Leadership styles influence ethical decisions
Emotional intelligence
These leaders are skilled in self-awareness, self control, and relationship building
Transactional Leaders
These leaders attempt to create employee satisfaction through negotiating, bartering, for desired behaviors or levels of performance
Transformational leaders
These leaders strive to raise employees level of commitment and foster trust and motivation
Authentic leaders
These leaders are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders.
Benefits of Ethical Leadership
has a direct impact on the corporate culture of the firm.
Can lead to higher employee satisfaction and employee commitment
Customers are willing to pay higher prices for products from ethical companies
Ethical Leadership Communication Skills
Organizational communication is separated into four categories
Interpersonal Communication
When two or more people interact with one another
Provides an intimate opportunity for the ethical leader to receive or dispense information
Nonverbal Communication
Communication expressed through actions, body language, expressions, or other forms of communication not written or oral
Small Group Communication
Is beneficial because it allows a number of individuals to collaborate and spread out responsibilities
Empowers employees to engage in greater decision making responsibilities
Listening
Involves paying attention to both verbal and nonverbal behavior
The Radar Model
Recognize
Recognize ethical issues
Avoid
Avoid misconduct whenever possible
Discover
Discover ethical risk areas
Answer
Answer stakeholder concerns when an ethical issue comes to light
Recover
Recover from a misconduct disaster by improving upon weaknesses in the ethics program