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Week 8 - Coggle Diagram
Week 8
:star: Self-management skills
Self-aware individuals
Have a deep understanding of one’s emotions, strengths, weaknesses, needs, and drives.
Are neither overly critical nor unrealistically optimistic
Understand how their feelings affect them, others, and their job performance
Identifying self-aware
individuals
Ability to speak accurately and openly about their emotions - and the impact that they have on their work
Frank in admitting failure
Recognise their limitations as well as strengths
:check: Self-regulation
Those with self-regulation are not bound or controlled by their feelings
They are able to control feelings and use them to their advantage.
Leaders in control of their feelings are more likely to create trusting and inclusive work environments
:check: Motivation
Effective leaders ...
Have a desire to achieve beyond expectations
They want to achieve for the sake of achievement and not necessarily for external rewards
Continuously attempt to raise the performance bar
Are better equipped to deal with failure
Have a strong passion for what they do
:star: Relationship-management skills
:check: Empathy
Thoughtfully considering other’s feelings
along with additional factors when making decisions
Increasing reliance on teams
Rapid rate of globalisation
War on talent (i.e. mentoring and coaching)
:check: Social Skills
Culmination of other dimensions of emotional intelligence
A core task of being a leader is ‘managing relationships’ with others
Influencing people to move in the same direction as you
Those with strong social skills:
Wide network within and outside the organisation
Easily establish common ground with a diverse range of people
Can emotional intelligence be learned?
Genetic component to
emotional intelligence
Emotional intelligence a product of the brain’s limbic
system governing feelings, impulses, and drives
The limbic system learns best through motivation,
extended practice, and feedback
Training the limbic system takes a lot longer than training
the neocortex governing analytical and technical ability
Nurture also play a significant role
Emotional intelligence increases with age
Age does not guarantee heightened emotional intelligence
Requires sincere desire and commitment from the learner
Easier to learn regression analysis than empathy!
What is emotional intelligence?
Emotional intelligence refers to competencies related to one’s ability to recognize, understand and manage their own emotions as well as those of others they interact with
The need for emotional intelligence
IQ alone does not predict effective leadership and therefore the organisational success.
Empirical evidence supports a positive relationship between emotional intelligence and leader/organisational performance.
Emotional intelligence can be learned - managers can be trained on emotional intelligence through structured long-term training programs.