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PERFORMANCE, Scales - Coggle Diagram
PERFORMANCE
Competitive Advantage
Value creation
Value capture
Definition (Giarratana, 2013)
Quality
Customer's utility curve
Firm's average cost curve
Theory of value
Weaknesses
Patent protection
Maximum extraction
Absence of economic transaction
Labour excluded
Analysis
Strategy & goal alignment
Strengths & weaknesses
Maximising shareholder value
Friedman (1970)
Performance measures
Short-term
Return of equity
Return on capital employed
Return on sales
Asset utilisation ratio
Long-term
Profit growth
ROE or ROCE
Market value
Share price x share nbr
Market efficiency
Measures
Goals
Efficiency
Inputs
Physical assets
Capital
Labour time
Outputs
Results
Inputs v outputs
Effectiveness
Expectations v outcomes
Subjective evaluations
