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Blockers to full Adoption & Generation of Benefits - Coggle Diagram
Blockers to full Adoption & Generation of Benefits
EHK is not driving product to achieve results :
EHK is not tech-savvy
Cleaning rooms themselves, too deep in the operation to see above
EHK is not interested in learning something new. Scared of the unknown
Not incentivised to improve operation
EHK does not know how to use Optii to drive results
Hotel does not have defined goals. HSK is 'just cleaning"
EHK is scared to admit that this is new and do not ask for help
Hotel is in low occupancy/survival mode
No executive oversight
GM does not understand HSK
GM is distracted
GM is incentivised, but has no bandwidth to get invovled
Optii decision maker is corporate/ownership level
they do not have clear goals in mind
they do not understand how their own operations work at hotel level
they do not communicate with team at property level
Poor Wifi Performance
reports are not automatically shared, Optii results are not "in their face"