Please enable JavaScript.
Coggle requires JavaScript to display documents.
Customer engaging Platform, client, Existing TAT, Improved TAT - Coggle…
Customer engaging Platform
Initiate notice
Sales 1d
Accept
1d
Regional heads (notified)
Finance (notified)
HM (notified)
Request for ledger
(TAT 4-6D)
Finance To confirm Refund amount
Hub manager to confirm
AP team disbursments
(2-3D)
Customer Receives Amount
Subscription Closed
Customer gets email that amount should hit their account withing 2-3 days.
Regional Heads (notified)
HM (notified)
ledger reconciled
KYC Docs (Mandtatory)
NPS
Bank details
Payment reconciliation Dashboard
(Link Virtual Account)
Paid invoices
Outstanding
SD (amount Paid)
Advance Payment
TDS Certificates Quarterly
(reminder sent to client quarterly)
Feedback about our services
client
Existing TAT
Improved TAT