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Community - Coggle Diagram

- - - - Utilisation of PM assets
      - Liam to write
    - - Eyes are the mirror
      - First impressions
      - Stance
      - Posture
    - - Observation
      - Feedback
      - Coaching
      - Mentoring
      - "how to" 1-2-1 training
      - "how to" Group training
      - "how to" virtual delivery
    - - Intent
      - Story
      - language
    - - Problems
      - Solutions
      - Awareness
      - Reduced / restricted service
      - Adapting to the current restrictions
    - - Brands that have turned you off/on
      - Reputation
      - Awareness
      - Impact
      - Opportunity
    - - Confidence
      - Fear
      - Support
    - - Confidence
      - Attitude
      - Listening
      - Responsive
    - - Collaboration
      - Communication
      - Leadership
      - Time management
      - Innovating
    - - National funding streams - Liam
      - Local business groups - Joe
      - Begin work on a taster session
      - Overarching message - Joe
      - Listen to funding webex - Joe & Liam
  - - - Delayed pay
      - R.O.I %
      - Free taster
      - Government funding ?
      - Local business funding ?
    - - Via MS Teams (live)
      - Max numbers?
      - Bespoke session
      - F2F / Virtual
    - - Storytelling
      - In conversation with..
      - Facilitator led
    - - Learner
      - Metric
  - - - So many excuses not too offer a service
      - Hospitality / service community
      - Time to build long-term customers
      - Not about the can't - its about the can..
      - Cost reduction to survive ?
      - Time to invest (time, money)
      - Has covid become the excuse for poor service
      - Not detracting from the serious situation
      - Memories for all the right reasons
      - Brands that have turned you off
      - List what we have - offer something different
      - Helping us to develop great content
      - Supporting our hospitality and service community
      - Limited number of free sessions
      - In a recession service has never been more important and the bigger brands are failing
      - Covid is levelling the playing field
      - Customers have had opportunity brake their brand habits
    - - Current clients
      - LinkedIn
        
        Hold a pole
      - Website
      - Groups
      - Contacts
    - - Promo video
      - Live event
      - Live event recording