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Emotional intelligence - Coggle Diagram

- - - - why empathy?
        
        rapid rate of globalisation
        
        war on talent
        
        increasing reliance on teams
  - - - those with strong social skills:
        
        can easily establish common ground with a diverse range of people
        
        have a wide network within and outside of the organisation
      - being able to influence people to move in the same direction as you
- - - - speak without bias when discussing their emotions
      - able to admit failure
      - recognise their strengths and weaknesses
- - - - controls emotions and memory
      - learns best through motivation, extended practice and feedback
      - trained takes time