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Emotional Intelligence - Coggle Diagram
Emotional Intelligence
What it is?
Understanding/recognising emotions
Your own
Others
Need for it?
Positive relationship with performance
Can be learned
IQ alone doesn't lead to success
Self-Management Skills
Self-Awareness
Speak about emotion
Admits failure
Knows limitations/strengths
Self-Regulation
Not controlled by feelings
Use feelings as advantage
Create trusting environment
Motivation
Desire beyond expectation
Raise the bar
Can deal with failure
Have passion
Relationship management skills
Empathy
Considering others feelings
Why?
Reliance on teams
Globalisation
War on talent
Social skills
Culmination of emotional intelligence
Managing relationships - important
Influencing people
Wide network in and out of organisation
Easily establish common ground
Can EQ be learned?
Product of brain's limbic system
Controls feelings, impulses, drives
Learns through motivation, practice, feedback
Takes a lot to train
Nurture's Role
EQ increases with age
But doesn't guarantee
Requires/Committment
Easier to learn regression than empathy...