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TQM - Coggle Diagram
TQM
Obsticals in TQM
Lack of Management Comittement
Inability to Change the Organizational Culture
Improper Planning
Lack of Continous Trainning & Education
Incompatible organizational Structures & isolated the individuals & departments
Paying inadequate attention to customers
Inadequate use of empowerment
Failure to continously improvement
Dimensions of Quality
Performance
Features
Reliability
Conformance
Durability
Serviceability
Aesthetics
Basic concepts
Management Comittement
Focus on Customers
Quality at Level of Workforce
Continous improvement/kaizen
Treating suppliers as a Partners
Established Performance measures for the Process
Definition
Quality
Purchasing power
Transportation
Less Expenses
Time
Management
Organizing
Staffing
Leading
Planning
Controlling
Total
Activity 2
Activity 3
Activity 1