Verbal and Non-Verbal Communication in Group Interaction

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Importance of Verbal Communication Group Interaction:

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-It helps set guidelines and boundaries in team dynamics

-allow a group to achieve the goal it intends to accomplish

-Verbal instructions also dispel any other ideas or ambitions that are contradictory to the task at hand

-has the power to give clear direction and put a stop to the pulling in different directions

-the leader is able to find the loopholes and misunderstandings and deliver a clear message

-Allowing people to express their thoughts and feelings will provide an opportunity for resolve within the group.

-has the power to persuade to follow someone’s beliefs or convictions.

The Importance of Non-Verbal Cues in a Group discussion

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-It shows agreement/disagreement ; your body language and non-verbal expressions also has the power to demonstrate it

-Affirmation ; A simple nod of the head shows that you are validating or approving someone’s point.

-Paying Attention: When you maintain an eye contact, it shows that you are listening to what the other person is saying

  • facial expressions ; All the feelings including sadness, happiness, anger, disgust, fear, panic – all are visible on our face only to an extent
  • Voice Tone/ pitch : Your voice is also an important aspect as to how loud or how low your voice is.

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10 Types of Nonverbal Communication

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1.environment - it can shape the kind of interaction that takes place in.

  1. Appearance - According to what people see when they first set their eyes on you, judgments about your personality and abilities are going to be concluded.
  1. Artifacts ; brand names or logos can portrays our class or standard.
  1. Proxemics ; distance that someone takes from us.
  1. Territoriality ; how people use space to communicate ownership or occupancy of areas and possessions.

6.haptics ; includes all forms of touch.

7.paralanguage; using vocal messages - tone, pitch or length of pauses.

  1. Chronemics ; Time perceptions include punctuality, willingness to wait, and interactions.
  1. Kinesics ; gestures, posture and body movements
  1. Eye contact ; tells our emotions.

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