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Communication skills - Coggle Diagram
Communication skills
Written
Text support
Email
Ticketing system
FAQ sheets
Help sheets
Manuals
Websites
Books and magazines
Internet
Forums
Verbal
One to one
Group chat
Online sessions
Face to Face
Telephone
Video conferencing
Non-Verbal
Visual diagram
Symbols
Emoji :<3:
Flow Charts
Practical demonstration
Body Language
Smiling
Eye Contact
Hand gestures
Advantages and disadvantages
Body Posture