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C - TYPES OF INFORMATION NEEDED FOR STAKEHOLDER DECISION MAKING (PG 135-…
C -
TYPES OF INFORMATION NEEDED FOR STAKEHOLDER DECISION MAKING
(PG 135- 150)
BALANCING STAKEHOLDER REQUIREMENTS & INFORMATION DELIVERY
pG 135
key ISSUES
for information delivery - Stakeholders expectations & MA actions Table 2.8 Pg 135
DIFFERING LEVELS OF INFORMATION IN THE ORGANIZATION
Pg 136
Organizational Layers
showing level of manager & info needs Fig 2.5 Pg 137
Strategic
Information Pg 137
Drucker's 4 Qs
Tactical
Information Pg 138
Operational
Information Pg 138
Question for the 3 levels of planning Fig 2.6 Pg 141
Levels of Planning & decision- making with key features ( type of IS/level/type of decision )Table 2.9 Pg 139
Functional Requirements
Pg 140
Different info needs of functional areas Table 2.10 Pg 140
IMPORTANCE OF LINKING INFORMATION TO STRATEGY
Pg 141
Using info Strategically
Pg 142
Eg 2.6 Pg 143 Using info strategically
ROLES OF THE MANAGEMENT ACCOUNTANT
Pg 144
Trusted Business Partner
Pg 144
Custodian of Info
Pg 145
Role of MA in presenting Info to Influence Internal Stakeholders Eg 2.7 Pg 145
Info/Stakeholder Expectation/MA actions Pg 146.147