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Customer Contact - Coggle Diagram
Customer Contact
Where's my order?
Ask for order #
Check
Newegg Seller Porta
l
Order number:
11X-XXXXXXX-XXXXXXX
Check Amazon (
Standard and Refurb
accounts)
If order not found
Vendor Fulfillment
Contact Vendor Support
Skytech Fulfillment
If tracking number has not updated
Mass Assembly Progress and Queue
Production(Visual) tab
Check Inventory (Andy/Nick)
Order number:
BBYTX-806XXXXXXXXX
Check
Best Buy (Commerce Hub)
Check
Wordpress
Custom PC (Mark)
If tracking number has not updated
Website Production Progress
Check Inventory (Slack Andy/Nick)
Pre-built PC
Order number:
XXXXXXX-XXXXXX
Check
Walmart Seller
Order number:
G-SHP-XXXX-XX-XXXX
Check
Google Merchant