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Code, A&F Shipped Order Refunds, Lost, Other, Incorrect…

- - - - Faulty Sleeve
      - Shipped wo/Sleeve
      - RFID Falls out of Sleeve
        
        Cannot seal sleeve
        
        Not a top :warning: (C-9)
        
        Forgot Sticker :warning: (C-10)
        
        Sleeve not designed for product
        
        Fits a Card, but not great for Keyfobs :warning:
  - - - Did not ID in receiving
        
        Missing QC in Inbound :warning: (C-3)
    - - Message not easy to see
        
        Message buried in a long line of code :warning: (C-4)
  - - - Copy/Paste wrong code?
        
        Not notified there are two codes :warning: (C-2)
      - Operator does not notice codes are different
        
        Code is long and too similar :warning: (C-1)
        
        Operators not trained to read code
- - - - Not ware of update
        
        Missing routine communication with Keyline
        
        Confusion on process ownership :warning: (C-7)
      - Did not follow through on update
  - - - Did not send transponder code :warning: (C-8)
        
        We sent turn key ignition code :
- - - - Missing pick verification :warning: (O-6)
- - - - Customer expected buttons
        
        Our image has buttons :warning: (O-4)
    - - Blank Cut
        
        Key was not cut
        
        No Pack Verification :warning:
      - Key looks different than original
        
        Customer expects trace cut :warning: (O-5)
- - - - bit car key wrong
        
        Analysis bit wrong image
        
        auto crop cropped the wrong image :warning: (IB-2)
      - Too many images provided for car keys :warning: (IB-6)
    - - Stopped double review in 2017 :warning: (IB-7)
      - Not a formal training / certification program :warning: (IB-8)
    - - Analysis team doing "eye balling"
        
        depth key viewer hard to distinguish
        
        In a separate window
        
        Not in HR tool :warning: (IB-5)
        
        Not consolidated
        
        Not a centralized library :warning: (IB-4)
        
        Key/locks worn down
        
        Mislabeled code
        
        Pressure to pass key? :question:
        
        grid does not line up
        
        No Geofile :warning:(IB-3)
- - - - 32% of geo files are incorrect (heights only)
        
        Missing a process for new geo files :warning: (IB-10)
        
        We do not audit geofiles
        
        not many people know how to do this
        
        Process not documented :warning: (IB-12)
        
        Not many people cross trained :warning: (IB-13)
        
        Lots of human error
        
        Key information in books and online sources :warning: (IB-11)
        
        Information is in standard and converted to metric :!?:
        
        Admin only understands metric - All equipment is in Standard :warning:
      - No NPI process for MO :warning: (IB-30)
  - - - No way to do visual comparison of key cuts to original :warning: (IB-28)
    - - Operators do not know how to use :warning: (IB-25)
        
        Math is hard
      - Need an alternative tool :warning: (IB-27)
      - Out of calibration :warning: (IB-24)
  - - - key is being cut on different MFG than needed
        
        Analysis assigned similar, but not correct
        to order to cut
        
        Key is not in HR Tool
        
        No Geofile :warning: (IB-20)
        
        No Key config : :warning: (IB-19)
        
        No geofile or key introductory process :warning: (IB-21)
    - - Operator hit tip stop
        
        Awareness
        
        Training :warning: (IB-15)
        
        Signage :warning: (IB-16)
        
        Spring degraded or fell off
        
        Spring was overused
      - ITL not the right machine :question: :warning: (IB-14)
      - Key not jawed correctly
        
        Debris in jaw
        
        No PM Program :warning: (IB-17)
        
        Worn out clamp
  - - - Work order is incorrect
        
        Wrong key MFG code :warning: (IB-18)
  - - - Not customized ITL # for contoured cut keys
- - - - Operator not trained on procedure :warning: (IM-10)
      - Procedure not used :warning: (IM-8)
        
        There is no procedure :warning: (IM-9)
- - - - Nets are not trained :warning: (IM-1)
        
        Net not trained in years (2017?)
    - - Lost in the number of millings :warning: (IM-5)
    - - Images are not uploaded in HR tool :warning: (IM-4)
      - No audit of milling images in HR Tool :warning: (IM-2)
    - - Debris in camera box