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Australian Consumer law(75% GDP spending is protected for ACL) - Coggle…
Australian Consumer law(75% GDP spending is protected for ACL)
dual purpose of consumer protection
protect consumer
prohibits misleading conduct, specific misrepresentations ,certain unfair practice ,unfair contract terms and unconcionable conduct
provide statutory guarantees
competitors
prevents competitors form gaining dishonest competitive advantage
the reason for ACL
an imbalance of power(讨价还价的力量是不均等的)
six factors ACL S27 (2)
prevent abuse
contract is take it or leave it
Administered by ACCC, applies for citizen, residents, natural person, corporation
ACL applies for online customer even if they no physical presence
consumer guarantees, ACL provide guarantees for supply of goods and services to consumer
impose by legislation
acceptable quality S54 (Thomson V Excel)
S54(1) the goods are acceptable quality
(2)the goods are finish, free form defects ,safe, durable
(3)the nature of goods, price, statement on label, representation by supplier ,any other relevant circumstance
fitness for disclosed purpose S55(使用的目的与实际的目的一致)
(3)the consumer show they relied on supplier's skill and jugement
remedies are set out in legislation
consumer goods
amount小于40000
goods are acquires foe personal domestic use or consumption
exclusion clauses
cannot exclude the liability for consequential losses A S64(1)
two exception
1, if the goods are not for domestic use their can limit liability
the limit liability can be provide service
repair cost or replacement
provide fair and reasonable
议价的相对优势
买房的特别订货
是否有其他的来源知道这个术语
买方知道这个术语吗?
2,recreational services exception can limit for death or injury
sporting sports or leisue time pursuit
significant degree or physical risk
failure
major(ACL S260)
goods would not have been acquired if the buyer knew the failure
goods do not match description
not easily fit for the purpose
not a acceptable quality ,unsafe
the solution for major
reject goods or compensation ACL s259(3)
the recover damager for reasonbly foreseeable loos or damage 259(4)
not major
consumer can require remedy for failure ,if supplies do not do, they can reject goods or recover cost
repair
replace
refund
if the goods are gift ,same as buyer
if significant cost, suppliers must collect the goods
unfair ACL S24(1) the court consider which1 the term is transparent 2 the contract as a whole
causes a significant imbalance for parties right and obligation
not reasonably necesssary to protect stronger party
causes determine to the other
Accc V chris co hampers. Accc V JJ richards. Accc V sercorp
statutory unconscionable conduct(法律规定的不合理行为)
the ACL prohibits persons form engaging in unconscionable conduct (禁止人员从事不合法的行为)
unwrriten law(Accc V Berbaits) ok
goods and services (accc V scomton ok)
conduct against small business ( amadio not ok)
unconscionable consuct in connection with goods or services(Accc V Lux)与货物或者服务不相关的违法行为
unconscionable conduct and small business (section 21 and 22 protect small business form unconsciounable form large bussiness)