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How Knowledge Management System Work?, image - Coggle Diagram
How Knowledge Management System Work?
Meaning
Described
as to give relevant information to the right people at right time and at right place.
Knowledge is categorized into two main types,
explicit, tacit.
Explicit
knowledge
:
involves people accessing information what they need only the knowledge which is relevant and important is stored. Time to time it is reviewed, updated, or discarded the knowledge.
Tacit
knowledge is embodied knowledge that is context dependent and personal in nature and hard to define and largely experience based. It includes cultural belief, values, attitudes, mental models.
Knowledge Architecture
People core:
Evaluate employee profiles
Content core:
Identify knowledge centers
Technology core:
The total technology required to operate the knowledge environment
Meaning
Architecture
means offering professional services in connection with the design and construction of buildings, or built environments.
“Architecture”
mean of “designing, planning and method of constructing knowledge management procedure and process.
Characteristics (Morey, 1998)
Available
if knowledge exists, it is available for retrieval
Accurate
in retrieval
if available, knowledge is retrieved
Effective
knowledge retrieved is useful and correct
Accessible
knowledge is available during the time of need.
Layer of Knowledge Architecture
User Interface or Web Browser
Authorized Access Control
Collaborative Intelligence & Filtering
Knowledge Enabling Application
Transport
Middleware
Physical Layer
Knowledge Management Process
Knowledge discovery
Combination
Socialization
Knowledge capture
Externalization
Internalization
Knowledge sharing
Socialization
Exchange
Knowledge application
Direction
Routines
Factor
i) Managerial influences
from the organizational participants responsible for administering the management.
ii) Resource influences
Increasing the
financial
resources available for a knowledge activity may affect the efficiency of that activity or the quality of its results.
In the case of
human participants
, these skills are human resources.
In case of
computer-based participants
, these skills are material resources.
iii) Environmental influences
Managerial and resource influences on KM are
internal
to an organization.
Factors
external
to an organization also affect its KM.
Environmental
influences on KM are competition, fashion, markets, technology, time, and the GEPSE (governmental, economic, political, social, and educational) climate.
