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Workflow Mgt for PSD Operations & Systems, Goals for Our Team Process,…
Workflow Mgt for PSD Operations & Systems
Intake Process
Stakeholder Initiates
Resource Manager
Solution Manager
Account Manager
Client
Workflow Manager Initiates
Tracking WIP
IPS (Jim's Spreadsheet)
Scott's Strategy (Spreadsheet)
Non-IPS (mtg)
Strategic Planning Workflow Projects
(Workfront Report which should contain all projects and workflows even if only in run mode)
Web Consolidation's Portfolio/Roadmap (Jira)
Target
Operations
Systems
PSD Systems
ISC Systems
Operations and Systems
Documenting and Monitoring
Existing/Established Processes
Blueworks
SICOR
Reports & Metrics
Wisdom
Workfront
Metadata Updates
Alignment Scores
Scope/Scale
Scale (depth)
Run efforts
AND
Minor Improvements
(<$25k Requirements might be captured
in Jira or DevOps)
Improvement Initiatives
(>$25k Requires a
Business Case & BRD)
Number of tasks
Number of Hours
Number of Child Projects
Ratio of Task/Hours
Scope (breadth)
Number of impacted Workflows
Number of teams impacted
Number of Dev Teams
Number of Ops Teams
Goals for Our Team Process
Relevant (avoid extraneous work)
Simple (MI ECE Change)
Flexible (steps may not occur linearly)
Efficient (reduced rework & scrap)
Effective (provides confidence & direction for effort)
Phases & Milestones
Workflow Leadership
E
stablish the Business Case
C
reate the BRD
E
valuate & Commit
Workflow Management
M
onitor workflows in play
I
dentify Improvement/Transformation Opportunities
Change Management
(system & or process)
Assignment to Wf Mgr